The Benchmark blog
Educational, not promotional.
What we've learned running the numbers, systems, and deals behind independent medspas.
Financial Advisory
What 'true EBITDA' actually means for a medspa, and why most owners get it wrong
Most medspa P&Ls run through QuickBooks the way a retail shop would. That's the first place valuations and profitability numbers go wrong.
June 15, 2026 · 6 min read
Practice SystemsYour no-show rate is costing more than the missed appointment
A 12% no-show rate doesn't just cost you 12% of a day's bookings. It compounds through provider utilization, marketing payback, and patient lifetime value.
May 28, 2026 · 5 min read